Terms & Conditions

1. Introduction

Welcome to The Wool Company. These Terms and Conditions govern your use of our website, products, and services. By accessing or purchasing from us, you agree to these terms.

2. Orders and Payments

All orders are subject to availability.
We reserve the right to refuse or cancel any order for any reason.
Prices are listed in [USD] and may change without notice.
We accept Visa & Mastercard. Payment must be made in full before order fulfillment.

3. Shipping and Delivery

We ship within the United States.
Shipping times and costs vary based on location and selected shipping method.
We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

4. Returns and Refunds

30 day return on non-sale unused merchandise for store credit or exchange only. No return or exchange on special orders.
Items must be unused, in original condition, and packaging.
Refunds will be issued as store credit.
Shipping costs for returns are the responsibility of the customer unless the return is due to our error.

5. Intellectual Property

All content on our website, including images, text, and logos, is our property or used with permission.
You may not copy, distribute, or use our content without prior written consent.

6. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our maximum liability is limited to the amount paid for the purchased item.

7. User Conduct

You agree not to use our website for unlawful, fraudulent, or harmful activities.
We reserve the right to terminate access for users who violate these terms.

8. Privacy